After booking, you'll receive a 5-question pre-call brief. We jump straight into diagnosis + recommendations during the video call — no time wasted on pleasantries. A 1-page action map (PDF) is delivered within 48 hours after the call.
Just 2 quick questions — Richard's team replies within 1 business day (or use the channels on the right).
Only 8-10 slots per month · Reply within 1 business day · Strict confidentiality.
If you prefer a more direct line, pick any channel below. Richard's China team is on 09:00 — 18:00 (Beijing). Our Singapore desk supports English / Japanese / Korean.
Our free audit is not a sales funnel — it is a real working session. Here's the full path from submit to action map delivery.
From submission to PDF in hand, under 72 hours.
Within 1 business day, you'll receive a 5-question pre-call brief and 3 video meeting time options to choose from.
Zoom / Tencent / WeChat. Hosted by Richard or the directional lead — first 10 min diagnosis, middle 20 min deep dive, last 10 min recommendations.
A 1-page PDF based on the diagnosis — 3 root issues + prioritized recommendations + 6-month executable path. Yours to keep, regardless of next steps.
If you decide to engage, we send a tailored service proposal, fee schedule, and timeline. No auto-renewal, no funnel pressure.